Solved: my entire discount menu does not appear at the bot...

tewsfamily · ‎03-11-2023

My entire discount menu does not appear at the bottom of individual items. How can I add discounts to the items? only a few show up on an item (5 out of 15) and I haven't found any way to add more.

TheRealChipA · ‎03-11-2023

Hi @tewsfamily. At this time, the only discounts that are presented at the item level are percentage discounts. Any flat dollar discounts are only available at the ticket level. See the screen shot below, where I circled that note in this Square Help Document on applying discounts.

Let me know if I can be of further assistance.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

TheRealChipA · ‎03-11-2023

Hi @tewsfamily. At this time, the only discounts that are presented at the item level are percentage discounts. Any flat dollar discounts are only available at the ticket level. See the screen shot below, where I circled that note in this Square Help Document on applying discounts.

Let me know if I can be of further assistance.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

tewsfamily · ‎03-11-2023

Thanks! That explains it perfectly.

my entire discount menu does not appear at the bottom of an item.