invoice error

Hi i need help please. I had an invoice (#11) where i collected 50% deposit. Then on arrival they requested that i split the remaining balance into two payments. i was able to take one payment but couldn't get it to work correctly for the remaining balance. so the client asked me to send a new invoice #13) for the balance. when i received payment for the balance (invoice #13), i went back to the original invoice (#11) and marked it as paid. Now it shows that i received additional funds as cash. Is there a way to correct this? 

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Hello @CCox, thanks for reaching out! 

 

@JK_Fiber_Art is correct you cannot edit a transaction once completed. 

MayaP
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Once a transaction is complete - I don't believe there's a way to alter it as it's now part of your Account History.  (Since sometimes there are not so honest people who like to change details after the fact - Square along with most transaction processing services follow the same practice.)

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Hello @CCox, thanks for reaching out! 

 

@JK_Fiber_Art is correct you cannot edit a transaction once completed. 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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