Hi, @silverdanny ! Welcome to the Square Community! We are so glad you're here.
I'm going to outline some troubleshooting steps. If you are still having issues after trying these, please tag me using the "@" and then my username so I will see that you have responded.
Double-check your browser
- Best browsers for Square: Chrome, Firefox, or Safari
- Make sure it’s up to date
- Try incognito/private mode to eliminate browser extensions as a cause
Clear cache and cookies
Even if you've done this once, it's worth trying again:
- Go to browser settings → clear cached images/files and cookies
- Restart the browser and try again
Try a different device or browser
- Use your phone, a different computer, or another browser
- If it works elsewhere, the issue is likely local to the original device/browser
Disable browser extensions temporarily
- Extensions like ad blockers, password managers, or privacy blockers can interfere with Square forms
Try accessing this direct link
https://squareup.com/dashboard/team/members
Click “Add Team Member” from there and see if the name/email fields work now.
I hope this helps!
