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beckiann
‎11-14-2021 07:27 AM

domain issues

I transferred my custom domain to square and it was working 12 hours ago. Now when I go to the url, it points back to a shopify page that says create an e-commerce website. My url was previously connected to a Shopify store front but I double checked the shopify and there's no domain info there. Help?

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Goldneye
‎11-14-2021 08:49 AM

HI, can you please share the URL?

Hope This Helps!
TERRI
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beckiann
‎11-14-2021 08:51 AM

In response to Goldneye

lightningbuggiftco.com

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Goldneye
‎11-14-2021 08:57 AM

In response to beckiann

HI, thank you for sharing your site.  Loads correctly on Safari and Chrome.

Hope This Helps!
TERRI
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beckiann
‎11-14-2021 08:50 AM

lightningbuggiftco.com

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beckiann
‎11-14-2021 09:01 AM

Screen Shot 2021-11-14 at 12.00.00 PM.png

This is what I get when I go to the URL on any browser

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Goldneye
‎11-14-2021 09:08 AM

In response to beckiann

HI, you need to clear your cache.  The computer is remembering your Shopify.

Hope This Helps!
TERRI
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beckiann
‎11-14-2021 09:16 AM

In response to Goldneye

Thanks for your help!

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