discounts

I'm trying to set up discounts:

 

1) a 3 for $20 ($1 off the total purchase)

2) a 2 for $12 ($2 off the total purchase)

 

It seems that no matter what i set Square is treating this as a AND when i add 3 items, it will take $3 off ... which i don't want. I want the rules to be OR not AND. I know it says 'the greater discount will apply" but this isn't conducive when I'm using the app and want the proper discount (add 2 get a $1 off, or when i add 3, get $1 off) automatically and not have to add it manually OR adjust my prices by $1. 

 

HELP!

 

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Solution

@monicasjams and thanks for tagging me @MayaP ;

 

When you want to do a 3 for $x.xx dollar amount in Square; the $ discount has to be evenly divisable by the quantity.

 

So you could have a $.99 discount so that your discount is actually .33 per item.  Reason Square does this is incase there is a return the customer will not get the full $ amount of the item returned.

 

Your other alternative is to do a % discount, but that takes some math and calculations to figure out.   You would be at about a 33.33% and that may work.  You can use decimals in the % discount.

 

What is the price of the item that they buy 3 of for $20?  

If the items were normally $8, then 3 of them would be $24.... the dollar discount would be $1.336 per item which would get you to $19.99 on the receipt.  If you tried $1.33 you would get $20.01 on the receipt I believe.  This is why I say try weird % discounts.

 

Here is what my By 3 Handmade earrings @ $20 discount looks like.  I have a Category of Handmade Earrings $8.99 each or 3 for $20.  I created the % discount instead of the $ discount to make it work,  here are images of it:

pg1discount.pngpg2discount.png

 

Each Earring is $8.99 so 3 sets would be 3 x 8.99 or $26.97

 

So what happens is the 3 earrings = $26.97

Automatic discount of                       -$.6.97  (25.84%)

Sales tax of 6%                                    $1.20

------------------------------------------------------------

Total of sale =                                    $21.20 

 

If you subtract the $1.20 sales tax you have the advertised sale price for the 3 sets at $20.00 with the discount setup like the images above.

 

If you need help with the calculations let me know.

Keith
Owner
Pocono Candle

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Hello @monicasjams, thanks for reaching out. I appreciate you bringing up the issues you're experiencing with your discounts.

 

Any suggestions you can provide this seller @PartyManiaMD @Sam_400º @Stacelyn24 @Candlestore, any suggestions you can? 

 

Thank you! 

 

MayaP
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Square Champion

Solution

@monicasjams and thanks for tagging me @MayaP ;

 

When you want to do a 3 for $x.xx dollar amount in Square; the $ discount has to be evenly divisable by the quantity.

 

So you could have a $.99 discount so that your discount is actually .33 per item.  Reason Square does this is incase there is a return the customer will not get the full $ amount of the item returned.

 

Your other alternative is to do a % discount, but that takes some math and calculations to figure out.   You would be at about a 33.33% and that may work.  You can use decimals in the % discount.

 

What is the price of the item that they buy 3 of for $20?  

If the items were normally $8, then 3 of them would be $24.... the dollar discount would be $1.336 per item which would get you to $19.99 on the receipt.  If you tried $1.33 you would get $20.01 on the receipt I believe.  This is why I say try weird % discounts.

 

Here is what my By 3 Handmade earrings @ $20 discount looks like.  I have a Category of Handmade Earrings $8.99 each or 3 for $20.  I created the % discount instead of the $ discount to make it work,  here are images of it:

pg1discount.pngpg2discount.png

 

Each Earring is $8.99 so 3 sets would be 3 x 8.99 or $26.97

 

So what happens is the 3 earrings = $26.97

Automatic discount of                       -$.6.97  (25.84%)

Sales tax of 6%                                    $1.20

------------------------------------------------------------

Total of sale =                                    $21.20 

 

If you subtract the $1.20 sales tax you have the advertised sale price for the 3 sets at $20.00 with the discount setup like the images above.

 

If you need help with the calculations let me know.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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thank you for this lengthily explanation and the math and setting behind it. I do appreciate the time that you took to write this response. 

 

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Thank you Candlestore! You are truly the MVP!! 👏🌟

MayaP
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If you need anything else don't hesitate to reach back out @monicasjams

MayaP
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