cannot establish a secure connection S5 Android phone, works on other Sony phone

[Valumove]

cannot establish a secure connection S5 Android phone, but works fine on other phone (Sony, also Android)  so chip reader is working. Samsung phone is up to date...just won't connect.

Any suggestions?

Thanks

[Seamus]

Hey @Valumove, welcome to the Community! 👋Thanks for posting!

Do you have the Contactless + Chip Reader? If so, check out these Pairing Troubleshooting steps. 

If you have the Chip Card Reader, check out its Troubleshooting steps here 😊