add item to payment

lpierce3390

We sell products at our place of business. When I go to take a payment it does not allow me to add an item we are trying to sell or the sales taxes or credit card fee. Can you please explain to me what I need to do.

TheRealChipA

Hey there @lpierce3390.. I can help. But I need more information so that I don't overwhelm you, since there are various platforms and apps used to take payments and sell items. What hardware are you using (desktop/laptop, mobile phone, tablet)? What software are you using (web dashboard using Virtual Terminal OR which Square app for phone/tablet?)

Once I know those things, I can help you.

Oh, we sellers DO NOT enter card fees. Square calculates those based on a number of factors. Sales taxes should be automatic, too, once you've configured your account correctly. I'll help you with all of that in my next post.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA

@lpierce3390 Sorry for the second post. I forgot to ask:

Have you set up your item catalog yet?

Please answer this and the other questions above.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!