accidentally added payment

[louiesMD]

I was trying to add  a partial payment on an invoice but instead I accidently entered it as paid. How do I edit so my invoice can reflect a balance?

[Laurie_]

Hi @louiesMD,

Thanks for reaching out!

Once a Square Invoice is marked as Paid, further edits are restricted. Issuing a partial refund won't revert it to an Unpaid status; instead, it'll display as 'Refunded' without the option for additional payments.

In this case, your best course of action would be to process a refund and create a new invoice for any necessary adjustments. If you have any more questions or need assistance, feel free to ask!