Wrong Image on website but correct image back of house.

[Ofsaints]

Hi folks,

I am having an issue with my website, allthingsanalogue.co.uk, that products with variations it is showing in some of the correct images and in some the wrong ones but when I go to my item library back of house it is showing the correct images.

Do you know why and how I can fix this? 

Oh and it also messed up one of my items drop down menu in that it’s not longer drop down but the rest of the website is. 

Thanks 

Ofsaints

[tranguyen]

Hey @Ofsaints, sorry to hear you are running into this issue! I had a chat with our team to see if they've come across this before and this sounds like a known bug in our system. Our engineering team have been made aware of this and are working to resolve the issue as quickly as possible.

Once I have a confirmation that the issue has been resolved, I'll be sure to follow up and let you know immediately. 

[Ofsaints]

Hi Tranguyen, 

Thank you for letting me know that it is a bug and that your team are open the case.

Have a great day. 

Abel

[tranguyen]

Hey Abel, I just want to follow up and let you know our team have been able to correct this! If you are still experiencing an issue however, please do let me know and I'll be able to look into this further as well.