WooCommerce: Square isn't appearing on my checkout page

[Lear70]

Hi there,

Can anyone help me actually making this work?  I'm tired of using Paypal for checkout and would prefer to use my Square account which I've had for some time for credit card processing.  

However, after installing the plugin, setting up per the instructions, adding Sku numbers to all my items, doing a manual sync (which said it was successful), there is still nothing on my checkout page once I disable the Paypal payment method.  Yes, I have SSL.  Yes I followed all the instructions.  Just no checkout via Square option inside the API.

How can I actually get it to show up on my website?  Thank you.

[Helen]

@Lear70 If you haven't already I suggest contacting WooCommerce directly. Their support team will be able to check your account/settings to help you get everything up and running. Thanks for your patience with this!

[Lear70]

I have.  WooCommerce support responds via email about once per 24 hour period, with no phone support, so it's quite difficult to diagnose anything.  We're going on 4 days and still no resolution (which is why I came on here to see if anyone had any ideas to address the inability of the API to load at checkout).  My inventory is syncing with Square, so I know the two systems are at least "linked", but the payment API does not load when the customer goes from their Cart to Checkout.  Nothing comes up except my page background menu.  It's quite frustrating.  Thanks for your input, but evidently no one on here has any tech experience integrating the two which is what I was hoping to find.  

[MrAcumen]

Did you ever solve this problem.  I have had the same problem for 2 weeks now and no one seems to have an answer.  I even had my site backed up to a month earlier and no luck.  I have cleared my cache and switched browsers and still no luck.    And tech support responds too slow.  I love square but I will be using PayPal until this issue is resolved. 

[Helen]

I'm sorry to hear you've been experiencing this for a while @Lear70.

I'm loopoing in @Woo_Phil (from WooCommerce) - could you take a look at the thread above and any additional troubleshooting steps for Lear70?

[COMushroomCo]

Was this ever resolved?

[Laurie_]

Hi @COMushroomCo,

When it comes to 3rd-party platform support, the best course of action is to reach out to the support team of the respective platform. Unfortunately, we are not equipped to provide assistance with 3rd-party platform troubleshooting through the Square Seller Community.

If you need to contact the WooCommerce team, you can do so by visiting their official support channels here.

In the meantime, I'll loop in @Lear70 to check if they're available to share the outcome of their case in this thread.