Why isnt my chip reader recognized?

I have used the chip reader with my LG V60 for a couple years. Last weekend the app stopped recognizing the chip reader. The reader is connected via bluetooth, but the app shows no reader connected.

 

I have unpaired the device from the phone, deleted and reinstalled the app, re-paired the device to no avail. Ive also tried clearing the Bluetooth cache. 

 

Ive tried the same steps on 2 other phones (one was identical phone and the other a Google Pixel) and have the same issue. All three phones show the device successfully paired via Bluetooth but the app continues to say "push button to connect reader"

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Square Champion

Have you gone into the app settings and clicked forget the reader in all the devices with the reader connected?

 

Also if you use several Square Apps the reader might be fighting 

 

I ran on an LG phone some time ago ( replaced with a Pixel)

 

This page might help

 

https://squareup.com/help/us/en/article/3887-devices-compatible-with-the-square-magstripe-and-chip-c...

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