Why is the text in my item descriptions typing in backwards?

This started 2 days ago. 

Instead of a sentence typing as follows :

The quick brown dog jumped...

What is typing out is :

...depmuj god nworb kciuq ehT

What's even stranger is when I try to delete  the incorrect text it doesn't allow me to just delete it. Instead I can delete 1 letter then the cursor returns to the top left - I have to then bring it back to the "beginning" down in the lower right to delete the next letter. 

I attempted to talk to square support and was told there is no problem. Well there is obviously a problem. Has anyone else run into this? How did you fix it? 

 

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Square Community Moderator

Solution

Thank you for reaching out, @HopefulMaine!

 

I reached out to our Operations team about this and they said that this is a known issue and a fix is being implemented in the newest update (app version 6.73) which is set to be released on 7/7. 

 

Also, a heads up to @StreamsideJamie, @rtfulk, and @ryanwanner.

 

If you update and are still having this issue, please let me know and I can take another look!

Sammie_C
Community Moderator, US, Square
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Square Community Moderator

Thank you for those details, @DMSummitt. I went ahead and escalated your issue over to our Engineering team to take a look. When I hear back from them, I will keep you posted on what they say.

Sammie_C
Community Moderator, US, Square
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@DMSummitt, what device are you using?

Sammie_C
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Samsung S235 Ultra android

 

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