Why is a refund still pending?

Hi, On the 19 December 2025, a client quickly paid $250 for a service after receiving an invoice,  even before I could tell her that my square app is not yet configured to accept credit card payments.  So immediately I did the refund and it was displaying pending.  Today she checked her credit card statement and noticed it was debited and has never been credited.  When I checked my transactions list in the app, I see that the refund is still pending.  What can I do now?

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