Why can't clients choose a Modifier when booking appointments online?

I have made Modifiers and assigned them to certain services, but when you go to book online there is no option ever made to the customer to even see the Modifiers, let alone choose one. The only time they show up is in the POS app on my iPad when I go to check them out at the end of the service. That's not helpful at all... How do I fix this, or is this a failure on Square itself?

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Square Champion

Hi @newmoonnails.  I can not speak to the “why” of your question.  All I can say is that, currently, this is the way online booking of appointments has been implemented.  This has been requested by other sellers, but no announcement has been made that it is on a roadmap or in beta.  Here is a link to one such request.  You should go there and add your own real-world use case and explain why this is important to your business.  Here is another.  There might be more.  Like/upvote those and add your own respectful and descriptive use case.  Hopefully we’ll see movement on this in the near future.

 

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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