Why can't I enter the expiration date when manually entering a card?

[Spider]

[The title of this thread has been edited from the original: I am trying manually enter a credit card but it won’t allow me to enter the experation year]

Trying to enter a payment manually but when I get to the month and year it won’t allow me to the use in

[#2]

I've moved your post to this thread as it sounds like what you're experiencing is related to the expiration date issue we had our engineers look into, @mdr_moore. Please take a moment to update the Square app on your device(s), and things should starting working as expected for you!

[jaunefleur]

Just wondering if it is a credit card or a debit credit card? I found out that square does not accept debit credit cards and that is why I was having a problem entering the information. I have to make sure I ask on manual entry orders.

[SilverCloud]

I did redownload the square app and tried to enter a manual amount to test it and it still gave me the same declined error.  What else is there to try.  If this hasn't been fixed yet, please do soon.

[btdillon]

Did you check the expiration date? We just had the same issue two days in a row and then figured out that the card had expired! Not sure why we didn't notice before, but we didn't. It works just fine on non-expired cards...Imagine that!!LOL

Hope that's all it was for you