Why can't I add my online store (a Square.Site address) to my Facebook or Instagram business pages?

[soapsbystacey]

Each time I try to add my Square online store URL to my Facebook or Instagram pages, I get an error message, saying they don't allow that content.  I could originally add it when I initially made the pages, but then I was blocked from commenting or liking any posts on both social media platforms.  Can anyone help? Thanks!

[Helen]

That's very odd @soapsbystacey! I checked in with our Weebly specialists who mentioned this error is likely coming from Facebook. From the error messsage you might see the option to report as a false-positive to Facebook so Facebook can resolve this for you. Alternatively, you could switch your site name to a custom domain. Sorry again for all the trouble!