Why can I not access anything in my account?

There is no button for Appointments, Campaigns, Automations, Reviews, Marketing, etc. I can only access reports, the least important of them all. I can access on my phone but it doesn't show up on my computer.

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Square Champion

Solution

Hello @simplydgrooming !

 

If you can access everything from your phone, that's a good thing! It tells me there's something off on your browser, that's all!

 

Try this: clear your browser cache and cookies, close your browser, then reopen it. Try going to the dashboard again. Hopefully this will clear things up. If not, try a different browser and see if that solves the issue. If it does, please respond with what browser is acting up. I know some of the engineering team lurk around the community and they can dig into the issues further.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

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Square Champion

Solution

Hello @simplydgrooming !

 

If you can access everything from your phone, that's a good thing! It tells me there's something off on your browser, that's all!

 

Try this: clear your browser cache and cookies, close your browser, then reopen it. Try going to the dashboard again. Hopefully this will clear things up. If not, try a different browser and see if that solves the issue. If it does, please respond with what browser is acting up. I know some of the engineering team lurk around the community and they can dig into the issues further.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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