Where are the payments I accepted using my Square Reader?

[Mepauleart]

The title of this thread has been changed from: I switched from entering the customers card reader manually to using the squarreadetransactionsnotmy

I switched from manual entry to using the Square card reader.

Everything is recorded and reported successfully but the money is not deposited in my account and I no longer get any transfer notices.

What happened,

[Valentina]

Something definitely doesn't sound right here, @Mepauleart. If you haven't already, please reach out to our Customer Success team so we can dig in with you and figure out what's going on together.

[VanKalkerFarms]

for a question this large and account-specific you will be best off calling into square support.

You'll need your customer code to call.  Follow the instructions below on how to get it.

https://squareup.com/help/contact

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1  855  700  6000

Depending on your specific account, you might not have phone support available, or you might have limited hours of support. If your account doesn't have phone support, Email is the only way to communicate so that there is proper documentation of the conversations.