When exiting item returns to start page

[balkansfinest]

Hi,

I have a problem with my web shop and getting lots of complains from customers.

Have more then 600 items listed, and when you put one in to the basket, automatically going back on the beginning of search to the item number 1, and you need to scroll back again (every time).

Does anybody know how to resolve that ?

Thank you 

[k_atie]

Hey @balkansfinest, thank you for your post. That does sound weird alright. 

Could you provide a link to your website? I'd like to take a look myself to see if this behavior is expected or not and what the best troubleshooting steps are. Thanks!

[balkansfinest]

Hello,

Off course...

www.balkansfinest.co.uk

[Breffni]

Hi @balkansfinest, just stepping in for Skyler here. 

I had a look and I can definitely see how that can be annoying for your customers, but at the moment, there's no setting we can enable that will be the customer back to where they left off after adding an item to the basket. 

The quickest solution is to suggest that customers use the categories you have in place, rather than scrolling to Shop All, and potentially add some additional categories so that there are fewer items in each. 

I'd also suggest adding this idea as a feature request here so that our product teams can get visibility on the interest for it, thanks!