Square issued a fraudulent debit card to hackers who proceeded to use the card to drain our account of all the funds in it. My question is, we never requested a debit card, never recieved a debit card and contacted support as soon as we recieved a notice of a spending limit on a debit card being reached. And Square still let the charges go through. Do we fill a police report and go through Sutton Bank who should have asked for identification and drivers license etc before issuing the card. Square also is to blame for not halting the transactions when we called and told them we didn’t have a debit card. We are out over $15,000 and I’m done being patient.
