WP Easycart Checkout with Square Enabled

[Generatorman]

Hello, everything was working fine on my website with Square set up as the payment gateway.  Then a customer complained that they couldn't check out as they couldn't select the country in the country checkout box.  Spent weeks on and off going through the WP settings trying different things & still unable to resolve the issue.  When I disable Square as the payment gateway the checkout form works as expected (you can enter your country) when i then enable Square this box disappears & therefore customers are unable to go any further.  Can anyone help? I am sure that this will be something or a setting tat i have done DOH!  my website is www.generator-man.co.uk

Many thanks in advance

[Breffni]

Hi @Generatorman, thanks for your post and welcome to the Seller Community 🙂 

Sorry to hear you're running into this! It does sound like there may be a glitch in the integration there which is likely not a result of how you've set things up/  

Even though the issue resolves once you remove Square from your checkout, you'll still need to reach out to Easycart for troubleshooting here as they actually own and manage the integration so any investigation would start on their end. 

You can email their team at [email protected].

If for some reason they’re not able to help you, our team can investigate further if you provide the support ticket number you receive from them.

I hope this helps so that we can get this resolved ASAP, let me know if there's anything I can do.