My team permissions are set so employees CANNOT enter custom amounts. I have verified this numerous times. We do not want custom amounts feature used.
However custom amount transactions keep going through.
After ringing up items as usual, when accepting a payment, square removes all of the items wrung up and replaces them with a custom amount for the purchase total.
In addition, the sales tax amount is seemingly random, different, and incorrect for most of these occurrences. Our sales tax should always be 6%.
It is also very confusing, because all of our items we sell are round numbers ending in a zero. 8.00, 5.50, etc so i dont understand how these totals are coming to seemingly random amounts.
