I've tried:
- different browsers
- cleared the cache
- different laptops
When I hit, Edit Site, the "Loading" image is all I get access to. I sent a support request 4 days ago and they told me to "publish" my site. I had done that, and did it again, and the only thing that appears is the "loading" message.
I can not edit my site and need to.
Any suggestions?
Hey there,
I’m sorry to hear you’re having such a frustrating experience with editing your site! It sounds like you’ve already tried some good troubleshooting steps. Here are a few more suggestions that might help:
Disable Extensions: Sometimes browser extensions can interfere with site functionality. Try disabling any extensions or using incognito mode to see if that allows the site to load properly.
Check Internet Connection: Ensure that your internet connection is stable. Sometimes, a slow or interrupted connection can cause loading issues.
Try a Different Network: If possible, switch to a different Wi-Fi network or use a mobile hotspot to see if the problem persists.
Update Your Browser: Make sure your browser is updated to the latest version. Older versions may have compatibility issues with certain websites.
Contact Support Again: Since you’ve already reached out to support, consider following up with them, especially since it’s been a few days. Provide them with details about the troubleshooting steps you've taken to expedite the process.
Check for Site Status Updates: Look for any announcements or updates from Weebly regarding service disruptions or maintenance that might affect site editing.
Hopefully, one of these steps will help you access the editing features again! If the issue continues, keep in touch with support; persistence can often lead to a resolution. Good luck!
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