Hi there, @Lashologylashes - thanks for reaching out to us here on the Seller Community. And thanks for flagging this issue over to us. So sorry that you are experiencing trouble when trying to download your 1099-K! That's quite an important document, and we will do what we can to make sure it gets in your hands!
Would you mind starting out by trying these Troubleshooting Steps for the Online Dashboard? Most of them are in regards to software updating, and I think they may help you be successful in retrieving your 1099.
Please let me know if that doesn't work! I will keep a look out for your reply.
Joe
Community Moderator, Square
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