Unable to Add Bank Account

[JTCollins13]

Hi all!

I started a new account and the only thing I am unable to do is enter my bank details because Bank(ing) does not appear under drop box of Account & Settings.

A friend of mine sees it on his desktop, tablet, and cell. Please advise as I am unable to get any contact with Square itself.

Thanks!

[MayaP]

Hello @JTCollins13  — thanks for joining us. I’m happy to help!

Do you have the same permissions as your friend? Just to clarify, are you listed as the account owner? Could you also share what you are seeing on your end?

When you sign in to the app, do you see the option to link your bank account by going to More > Settings > Account > Bank Account?