Ticket’s reprinting order

[Michelle20]

some of my orders would randomly reprint as another order. If I added a new item it would print the new item and the precious items again. This is causing our staff to make items again. How do you fix this?

[JJ_]

Hello there @Michelle20 and welcome to the Seller Community 

I recommend visiting your Printer Station Settings so you can make adjustments so that your printer only prints receipts and order tickets. If you need guidance on this you may visit our Printer Setup Guide. 

If the guide doesn't solve your issue, Our Support team would be able to look into this with you! When you have a moment, please reach out directly by logging into your Square account and heading here.