The app is so slow it’s like it’s almost delayed. ...

G1 · ‎09-14-2023

The app is slow. It’s like it delayed when you press or swipe. This stated happening Friday after Thursdays data/server issues.

TheRealChipA · ‎09-14-2023

@G1 Which app? All of my payment apps are processing just fine. No noticeable delays. It’s helps to know where you are seeing issues.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

VanKalkerFarms · ‎09-15-2023

I would start by closing the app and restarting it.

if that doesn't work then try restarting the device it is on (iPad, iPad, or Android tablet etc).

I had a Square terminal that was somehow super laggy, like 15 seconds between button clicks and restarting the device cleared it up.

Bob Van Kalker
My Van Kalker Farms Garden Center Facebook page
My Rise'n Roll Bakery Schererville Facebook Page
My Rise'n Roll Bakery Valparaiso Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Candlestore · ‎09-15-2023

@G1 ;

I am using Square for Retail and it is like a 2-5 second delay after I press Charge. There is another thread on this and I posted a video there that actually I counted to 6 until the green like came on for my Tap reader. I just Press the Charge button and ask my customer to wait till they see the Green light come on. The only issue there is then, if they take to long to find the Card they want to tap, the Stand Times out and I have to let it know to charge the card for payment again.

Found the discussion on this here:

Square-for-Retail-Discussion/Latest-POS-update

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

The app is so slow it’s like it’s almost delayed. Any one have issues like this since Thursday when