Tabs/Tickets paid but not clearing from open tickets

[VoodooNK]

Hi - We are a restaurant that uses open tabs/tickets; however, recently some paid tabs have stayed open in the open tickets section. Does anyone know why this might be happening? I checked and the payment and ticket is in transactions, but still shows up as open. Some tickets were taking multiple attempts to delete them also. Thanks!

[VaporWave]

Sorry I don't have an answer for you, came here to ask the same question. We will be better to check for Apple and app updates to see if that helps. 

[JJ_]

Hello there @VaporWave and @VoodooNK

We recently faced a disruption that caused this behavior. However, our engineers recently resolved it. If your problems persist please reach out to our Support team for them to get this escalated.

[VaporWave]

Thanks!!