Suspended Transfer

[GoodJujuHome]

Hi There, I have been waiting over 5 business days for the money sitting in my Square account to transfer to my bank account. It says it has been suspended but gives no suggestions on fixing it or speaking to someone from Square. It is not requesting any information from me and I am not sure how to proceed. Has anyone had this issue and resolved it?

[lawnbrook]

HI @GoodJujuHome,

I notice this is your first post, welcome to the seller community.

Have there been previous transfers that have taken place successfully? If not you may still be within some sort of verification period where square checks all your details. depending on your financial structure this can take some time.

See: https://square.site/help/au/en/article/5181-square-account-faqs#

(Bank Account and Transfers)

Regards,

Bruce