I have a separate account for my Front Desk to book appointments through Square. Even though I have turned off the Notify Owner of Appointment Activity, I am still receiving notifications every time the Front Desk account makes an appointment for other staff. The description of the button says: When this staff member creates or modifies an appointment, the owner will receive a notification email.
I don't understand why I am still receiving notifications if it is turned off.
We are trying out Online Booking and it would be helpful for the Front Desk to be able to see the emails when a client requests and appointment and I'm afraid those emails will get buried or missed if there are lots of other emails flooding the inbox.
Hello @YpsiMassage!
I'm sorry to hear about the trouble you've had with owner notifications. I recommend reaching out to our Appointments Support Team, so they can take a closer look at your account.
Since you already have the setting turned off, there's not much troubleshooting we can do from the Seller Community.
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