@Arthurgraye Hi, we have had several issues with syncing.
No one will tell you what the issue is, you have to call in and it magically gets fixed. It's a case where they probably knew it was an issue and until they get complaints about it it won't be fixed because they can't push an update out to fix it.
Use the below link and click call, it will give you the phone number and a pin to enter.
https://square.online/app/help/us/en/contact#_=_
