I just upgraded my iPad mini 6's to the new square reader v2 with the usb c. We were very excited cause now all of our tech will be USB C. However, the new readers on all 3 devices keep on disconnecting and not reading cards. This sucks.
Hi @lostinbuffalo - I'm sorry to hear that this issue with your new Square Readers has brought you to the Seller Community.
I suggest starting out with the troubleshooting steps for the Square Reader listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.
