Square App and Phone Dark Mode issue

[dstrack]

When my android phone is in Dark Mode the Square app doesn't invert the colors correctly resulting in white text on white background resulting in loss of text... 

Screenshot 

[Kassi_]

Welcome to the Community, @dstrack - 

Thank you for flagging this over. I would be happy to get this over to our Product Team to see what can be done on our end. 

I would recommend reaching out to Android, as well. Our team won't have access to anything on their end when it comes to the integration. 

Appreciate your time! 

[snowmonkey]

I'm on the verge of losing a client because they tried to pay for their appointment while in dark mode on their iPhone (Firefox). The payment was processed on his end, but the appointment was not scheduled, and the payment did not go towards my business. We believe it was a problem due to his phone being in dark mode. 

[_Violet]

Hi @snowmonkey- I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I'm happy to help but I am a little confused about the situation...when I did a Google Search for your booking site, the site I found is through Acuity scheduling, not Square Appointments. Do you happen to have another booking site that is through Square Appointments?

Additionally, I'm not sure how the customer successfully completed the payment without the funds being attributed to you. Unfortunately, we're not able to look into your Square account and transactions here in the Seller Community. I would advise you to reach out to our Support Team to take a look into the payment.
 

The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real time. If you haven't already, please reach out directly by logging into your Square account and heading here.