Split check is printing new tickets to the kitchen

[Bhcbistro]

Is anyone else experiencing this? Everytime we split a check it will create a new ticket on our kds and reprint it as it was a new ticket. So unless we go tell the kitchen hey I’m splitting a check then they will remake the food. How do I fix this

[JJ_]

Hello there @Bhcbistro 

This sounds like a good question for our Restaurants team.

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on with your Tickets and KDS. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.