Single green light on reader takes forever to turn on to accept payments

[Kylie2]

I have a square pos device linked to a bookeo booking system. Once booking is created and ready for payment the square reader doesn’t just automatically have the single green light for the card to be tapped. I have to turn it on and off a million times and look like an idiot to clients and eventually it works!! Is it broken! Can’t get any support anyone had this issue at all? Any help appreciated. 

[JJ_]

Since you are integrating your Square reader to Bookeo I recommend reporting this issue to them as all integrations should work efficiently and activate the reader whenever is needed @Kylie2 

Hopefully, other Sellers are able to share their experiences here too.