Signup ERROR: We need you to complete all of the required fields before we can continue

[ericmsmythe]

Hi Seller community

I am completing the form to activate our account at:

Set up payments

Tell us about your business partners and owners.

Some of the fields are already correctly completed by the system and I complete each of the other fields with my personal details.

Unfortunately, the system always responds with this red banner error:

We need you to complete all of the required fields before we can continue

I tried support but the operator reported that they were unabel to bring up our details. Which is strange.

Has anyone encounterd such an issue and what might be a solution.

Many thanks and best wishes
Eric

[Breffni]

Hi @ericmsmythe apologies for the delayed response. 

I believe in this case you will need to add your bank account details in order to fully activate your account.

Once your bank account is fully verified, this message should drop off. The full verification process takes about 4 business days we'll communicate with you via email during the process. You can read the full details here. 

If you have any other questions or doubts just let me know 🙂 

[LydneyChristian]

Exact same issue, unable to sign up. Nowhere does it ask for bank account details so far on the sign up. Also…unable to go back

[Breffni]

Hi @LydneyChristian, thanks for letting us know. 

Are you on a computer or Point of Sale app? Your Seller Community account is tied to your Square account which means you've signed up correctly, and your account is live. 

Let me know if you can add your bank account details here. 

I'll leave some helpful resources here to help get you set up but if you have any questions in particular let me know! 

⭐️ Get Started Guide 

⭐️ Navigate the Square Dashboard