Sign out of App requires passcode

Hello,

 

I created a Team member account and assigned a passcode.  When I try to log out of the Square account, it challenges me for the passcode, but does not accept the code entered.  It will accept the passcode of the owner to sign out.

 

Thanks for your replies.

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Solution

Hey @Cb1957  -

 

Unless you've enabled  the permission Settings: Offline Payments, Instant Transfer, etc. under the Team member's role, they won't be able to sign out of the app with their pass-code. Only the owner's pass-code will bypass that restriction. 

 

 

Justin
Community Moderator, Square
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Solution

Hey @Cb1957  -

 

Unless you've enabled  the permission Settings: Offline Payments, Instant Transfer, etc. under the Team member's role, they won't be able to sign out of the app with their pass-code. Only the owner's pass-code will bypass that restriction. 

 

 

Justin
Community Moderator, Square
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Hello JustinC,

 

Thanks for the info.  It worked.

 

CB1957

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Hello, I am trying to turn off passcodes for all employee's and owner.  How do I turne it off for an android iphone?

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In addition, I cannot get into any of the screens, and all the passcodes are not working.

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Alumni

Hi there, @Jayraybrown - thanks for reaching out!

It sounds like you may be trying to make edits to your employee passcodes, but may not be able to if you are logged into an employee profile. Are you attempting to make edits from the main account holder login?

You can edit your main passcode for permission sets here. 

Joe
Community Moderator, Square
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