Scanners not working

I have been using square this morning but all of sudden scanners on two separate square stands have both stopped working. Any others with same issue?

 

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Hi @ChrisScott thanks for writing in and I'm sorry this post was missed! 

 

If you are still experiencing this issue with your barcode scanners and Square Stands I would start by confirming both your Apple iOS and Square app are up to date.

 

Then follow the troubleshooting steps listed in this support article. 

 

If you are still unable to connect your scanners after doing so, please contact our Customer Support team - they will have more access than we would here in the Seller Community. 

 

Breffni
Community Moderator, Ireland, Square
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