Hey @Cantevenuseit,
Thanks for getting in touch and sorry to hear you're having trouble using your reader.
If your device is supported by Square and you're still having trouble connecting the reader, you'll need to contact our support team so we can take a better look into your operating environment and check to see if there may be anything else causing issues.
Our Australian number is 1800 760 137 and lines are open Mon-Fri 9am-5pm Melbourne time.
Seamus
Square, Australia
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