Remove "Tax" from an invoice Title

So i tried following the steps in this post-> https://community.squareup.com/t5/Questions-How-to/Regular-Invoice/m-p/643530

 

But I still have the word "tax" in my invoices, specifically the text is "x sent you a tax invoice for $7.00". I want to remove the word "tax" and just have a plain invoice title. I have tried:

 - Disabling all sales tax

 - Creating a sales tax for my service item and disabling it

 - Looking for any settings under dashboard/items/services to disable sales tax but with no luck

 

None of these steps has removed the "tax" word from an invoice, any help would be greatly appreciated

839 Views
Message 1 of 4
Report
3 REPLIES 3
Alumni

Hi @justinsr20 - I see this is your first post in the Square Community so I'd like to officially welcome you! 🎉👏 My name is Violet and I'm one of the Moderators here. I'm happy to help you with this.

Could you send over a screenshot of this, so I can take a closer look? Just be sure to censor out any personal information, such as name or email.

I'll keep an eye out for your reply!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



832 Views
Message 2 of 4
Report

2025-12-06 10-18-01 Greenshot.png

545 Views
Message 3 of 4
Report

i've just noticed the same problem and although I have the official "no GST has been charged" at the bottom of the invoice, it appears the customer will get "sent you a tax invoice" which is a bit misleading (and possibly not legal?)

 

Following thread.

546 Views
Message 4 of 4
Report