I accidentally recorded a second check payment on a partially paid invoice. Is there any way to remove this so the remaining balance goes back to what it should be? Thank you!
@jewelsdesignwor There is not an easy way to do this. Once a payment is recorded, it is kind of forever. Even if you did a refund, it would be difficult to fix. The easiest way is to refund the invoice, issue a new invoice and then reapply the check payment. This would be the cleanest way to fix it.
@jewelsdesignwor There is not an easy way to do this. Once a payment is recorded, it is kind of forever. Even if you did a refund, it would be difficult to fix. The easiest way is to refund the invoice, issue a new invoice and then reapply the check payment. This would be the cleanest way to fix it.
That's what I was afraid of. This is very frustrating that it just can't be edited, especially when a credit card is not involved. Thank you for your help!
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