Remove Taxes on Modifiers for returnable containers

[kbarralon]

The title of this thread has been edited by a Square Moderator from the original: "Remove taxes on modifiers"

Hello!

Is there a way to remove taxes on modifiers?

I understand that taxes are applied on each line item. But this is not very accurate for all businesses, we should be able to exempt taxes for specific modifiers.

For instance, I use modifiers for returnable-containers in my business. You pay 1$ or 2$ (depending of what you choose) your container but we refund you 1$ or 2$ if you bring back your container. But with Square it adds the taxes on modifiers as well which is problematic in this case because returnable containers are not taxable.

Is there a workaround for that? Or maybe this can be a feature request?

Thanks

[DanielFF]

So the update is that you will not try to fix this issue?

[lacasabianca]

Hi, it’s 4 years now since this request, when are we going to get this?

can everyone who is subscribed and following this thread please continue requesting, until this gets fixed. Squeaky wheel get the oil 

[CrannogAles]

So your answer is that you will not make a solution?

[PErspective]

This is really a feature we need...

[CDawson]

Has there been an update on this question? 

[cidreriecompton]

Is there a way to ask this echhancement to the Square team? There are quite a few people that need this now...

[CaramelCrisp]

I agree with the above requests with needing a modifier to be able to be not taxed. Our situation is also on a deposit but for a pie pan.

The other alternative would be to have an Item be a nested requirement to be selected with a parent item. Our customers order/purchase whole cheesecakes and pies. They may have it in a disposable pan or a glass or metal pan. The glass or metal pans need a deposit on them. So, when a customer orders the cheesecake, If the cheesecake item cannot have a modifier added that can be not taxed, then having a item for the pan deposit be a required item when the cheesecake is picked and have that item be not taxed would also work.

I hope that helps give a programmable option to these situations and get this resolved for us.

Thanks

[ATBBB]

Very much needed.  I'm trying to add 'Sponsorship' to let people help pay for events I'm entering (I'm a social enterprise). 

[JJ_]

Thank you for taking the time to share your interest in this feature @ATBBB I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers' interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

P.S. Welcome to the Seller Community 

[daddys]

Replying here as well because in the bakery/dessert industry, you only start to tax items when the number of items reach a specific number so for example, if we sell a piece of cupcake on our store, we are not allowed to tax that single item however when we get to 6 packs of that product, we can now begin to tax. 

When is this feature going to be added because we are looking to switch to another platform already because of this

[CrannogAles]

still waiting for a solution! We sell beer in growlers, and have wound up charging the full price including bottle deposit, then using a discount code for any refills. That takes the tax off the whole amount properly, I think, but it's also a total pain to not be able to separate the deposits paid. We have also made a separate item for the deposit, but as everyone else says, online purchases don't work this way.

Come on, Square! Refilleries, liquor sales of all sorts, farm produce - anyone with a refillable container needs this to be easier.

[CrannogAles]

so basically Square doesn't care. It's been 4 years and there's no response.

We have had to do a workaround where we don't use Square to calculate taxes, we simply charge a tax-in price including the bottle deposit for growlers, then use a discount to take the deposit off when people bring back empties for refill. We have to export all the Square reports and post them into a spreadsheet to calculate our actual taxes due.

This means that during the upcoming tax holiday we'll have to make everything just that much more complicated.

Thanks, Square, for being so pro-active and responsive.

[Drift_Clos]

I want to know about containers that are returnable. How do you configure items that use returnable containers, so that the customer, according to the law, sees the total amount for the deposit on their receipt.

[CrannogAles]

Square: you can't call this "solved" when your solution is that you haven't done anything.

[_Violet · Accepted solution]

Hello, @Drift_Clos and @CrannogAles - Thanks for your patience here.

I've checked in with our Product Team on this topic. They've let me know that they plan to begin discovery work later this year on supporting this feature.

To work around this, some Sellers have used the Service Charge feature while others have issued partial refunds on the payment for the item that uses recyclable containers. 

While we cannot provide a specific timeline for when this feature might be implemented, please know that we value your input and are always looking for ways to enhance our services to better meet the needs of our users. Thank you for your feedback.