Refund reasons: add/change list

[BodyHarmony]

Hi.

We would like to provide a discount for multiple bookings of the same service, however this does not seem possible.

Instead we shall issue a refund and want a reason of "Multiple booking discount".

Is it possible to edit the Refund Reason list?

Many thanks, Peter.

[Seamus · Accepted solution]

Hey @BodyHarmony,

While you're not able to edit refund reasons, in this instance the workaround would be selecting "Other" as the reason then typing "Multiple Booking Discount" in the text field that is available when selecting "Other". Hope this helps 🙂

[BodyHarmony]

Thanks Seamus.

I saw the Other: Multiple Booking Discount.

Was hoping for a settable item.

No problem - maybe a useful item for the request list?

Regards, Peter