I accidentally selected cash instead of check on an invoice payment and I thought I could refund and re-record payment since I couldnt find a way to edit type.
I couldnt re-record the correct payment on that invoice.
How do I fix this for recording purposes?
Hi there, @SterlingAcres, welcome to the Seller Community!
Great question - I'd be happy to provide some more information here.
At the moment, the ability to delete an invoice from your history isn’t available. Once an invoice has been paid, you can process a refund. It won’t remove the transaction from your history, but refunding the transaction will balance your books. In your case, if you want to record the invoice as paid via check, you would then need to create a new invoice to correctly record this payment.
If the invoice is unpaid, you can cancel it, but this will not remove it from the Invoices tab of your online dashboard.
I hope this helps!
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