Re: Selling Plastic Gift Cards via Square Terminal

Ugh - we just ordered gift cards from Square not realizing it's yet another feature the virtual terminal connected to a tap/swipe terminal doesn't work with. We also rolled out the Square Loyalty Program with a huge announcement just to realize that doesn't work either. Strange that Square isn't putting work into the virtual terminal connected to a tap/swipe terminal. How else do you do retail?

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Square Champion

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@sethcampbell ;

I setup 2 Square Terminals at my store to sell retail.  For me I did not see the need to be with the person to make the sale, more so have the customer get their items and bring them to the Checkout location.  

Now you state "Strange that Square isn't putting work into the virtual terminal connected to a tap/swipe terminal. How else do you do retail?"  So I answered the How else do you do Retail? above.  Now as for the Terminal working with Squares Vertual Terminal you can follow this from Square : 8345-connect-square-terminal-with-virtual-terminal-or-square-pos 

As for Gift cards not working with Terminal, here is a YouTube video on how to Load, and Check Balances with a Terminal.

Terminal and Square Gift Cards 

 

Hope these help.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

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Square Champion

Solution

@sethcampbell ;

I setup 2 Square Terminals at my store to sell retail.  For me I did not see the need to be with the person to make the sale, more so have the customer get their items and bring them to the Checkout location.  

Now you state "Strange that Square isn't putting work into the virtual terminal connected to a tap/swipe terminal. How else do you do retail?"  So I answered the How else do you do Retail? above.  Now as for the Terminal working with Squares Vertual Terminal you can follow this from Square : 8345-connect-square-terminal-with-virtual-terminal-or-square-pos 

As for Gift cards not working with Terminal, here is a YouTube video on how to Load, and Check Balances with a Terminal.

Terminal and Square Gift Cards 

 

Hope these help.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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This answer is beautiful @Candlestore ! Thank you for being detailed and answering all aspects of the question. 

 

@sethcampbell let us know if you have further questions! 

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