Question on canceling partial split payment deposits.

I am trying to figure out how to close out an invoice that has a split deposit (50/50) that had a partial cancelation.

 

Example...

 

Total invoice was $500, customer paid $250. I need to cancel the other $250, but it won't let me remove the item that was partial paid. It is saying I need to have it as .01c more then initial payment/invoice amount. So now I am stuck on an invoice that is .01c due and I can't close it out. 

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Square Community Moderator

Hello there @HockeyDev360

 

At this time, once an invoice has accepted a payment it cannot be modified. The only option here would be to settle the one cent using Other payment type. 

 

 

JJ
Community Moderator, Square
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