Pop up windows for change flashes and don't remain on screen anymore

[vuongle63]

I'm on Square v6.73sw.  With the new update, the pop up screen for change after payment just flashed and don't remain on. Is there a setting for this?

[MayaP]

Hey @vuongle63  — thanks for reaching out. I want to help.

Which Square device are you using? Have you tried deleting and reinstalling the app? How long did it previously display for, and how long is it showing now? Let me know so I can take a closer look and help troubleshoot.