Pickup hour error showing when customers try to order

I’ve created a link for my customers to reorder my dog treats. When the customer goes to the link and hits ‘checkout’ it shows ‘pickup hours error”. I have done everything possible to adjusting pick up times and fixing small details to avoid this but it still will not let the customer check out. I’m frustrated because I use this for additional sales at the convenience of a QR code they have on packaging. What should I do? 

It’s under Dog treats re-order. 

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Square Community Moderator

Hey there, @Pipstitchgifts - 

 

I was able to test your site and checking out for the "Dog Treat Re-Order" on my end. I got all the way to entering payment information without complications. 

From what I can see, could the customer select "pickup" instead of "shipping" during checkout? Are you seeing this error whenever you try to check out on your site? 

I will keep an eye out for your reply!

Kassi
Community Moderator, Square
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Hello. I’m still having issues with my entire site when having cusotmer select pick up for fulfillment. I have changed everything I could and reset my online site and still not having any luck. I’m starting to lose some orders because of it and I might have to change POS to get better outcome. 

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