Physical Gift Cards - Spain

[lennys26]

Does anyone know if physical gift cards are available in Spain?

I reached out to Support this week and while they “Appreciate bringing this inquiry to their attention”, whatever that means, they were unable to answer, and instead passed the case to another team.

For several years, I have been unable to sell e-gift cards because they are sent to recipients using the registered business name as opposed to the commercial name. This makes them completely unusable. I would like to sell gift cards and honestly would prefer physical ones anyhow.

[lennys26 · Accepted solution]

I just wanted to update this post so that other users are aware. 

Physical gift cards are still not available in Spain, however I can report that the issue whereby E gift card emails come from the registered company name as opposed to the commercial business name has been resolved. The original issue is documented here. 

it is not clear when this was fixed as the discussion and feature request still show as open with no follow up comments, but the Support agent now told me that as soon as initial on boarding and registration is complete, the appropriate field can be changed.

in any event, the change is done here:

1. Click Settings > Account & Settings.
2. My business > About.

just to be clear, I have made this change and have tested with E gift cards and they do correctly state the commercial name. I cannot confirm at this point what, if any, other changes (or problems) have occurred.