Payment not approved. Invalid location

[GypsyRose]

I am travelling overseas and trying to manage my business on the move. I have just tried to process a payment and the message "Payment not approved. Invalid location" is showing up. What do I do?

[Arie]

Hi @GypsyRose 👋

Thanks for reaching out to us with this question here in the Seller Community. 

What type of payment were your trying to process while overseas? The Square Reader, for example, will only be able to process payments in the location you've activated it in, e.g Australia. Sending invoices to your customers while you're travelling could be a workaround while you're travelling. 

[MalcolmM]

I am getting the same message.  Nothing seems to reset the device.  Should I try Reset Factory Setttings?